Sanjay was great. I first came to view with no intention of buying, I wanted to find out more about Shared Ownership and see the available apartments as this particular one was in an area of London I wanted to live but was within my budget, which I hadn't expected. There were only studios and a ground floor 1 bed apartment, so I asked Sanjay to put my name down for the new block as I wanted a 1 bed on a higher floor. He showed me lots of different apartments and explained options to me - he wasn't at all pushy but really listened to what I was looking for and what I was concerned about with the process. Another flat became available and he contacted me straightaway as he thought it was exactly what I was looking for and he was spot on. You have a really great team of empathetic and kind sales associates, who take the time to answer my many questions - I know nothing about purchasing a house, or the ins and outs of shared ownership and they were patient and knowledgeable - they really made the whole process so smooth and stress free. Thank you so much!